Crystal Crown Hotel Kuala Lumpur, Kuala Lumpur
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Key details
About the Hotel
No 3 Jalan Jambu Mawar Off Jalan Kepong,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
280 sq. feet
Bed options:
2 Single beds
City view
Bathtub
Air conditioning
room details
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Deluxe King Room
Max:
2 persons
410 sq. feet
Bed options:
1 King Size Bed
City view
Bathtub
Air conditioning
room details
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Twin Room
Max:
2 persons
280 sq. feet
Bed options:
2 Single beds
City view
Air conditioning
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Stores/Commercial services
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Night club
- Entertainment
- Spa & wellness center
- Sauna
- Massage
Room features
- Air conditioning
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
No 3 Jalan Jambu Mawar Off Jalan Kepong,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
Map view
No 3 Jalan Jambu Mawar Off Jalan Kepong,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
City landmarks
Kuala LumpurMalaysia
Dataran Merdeka
4.2
mi
Parks
Sentul Park
1.2
mi
Nine Emperors Temple
2900 ft
Taman Wahyu Night Market
3000 ft
Surau Al-Islah
3300 ft
Sri Maha Mariamman Temple
3800 ft
Surau Al Ikhlas Kg Medan Wira Utama
4000 ft
Golden Mountain Temple
4000 ft
Surau Annur Taman Mastiara
4500 ft
Events
Malaysia International Trade and Exhibition Center
1.7
mi
Kuil Sri Madurai Veeran
4800 ft
Mosque
Surau Jumaat Al-Hikmah
4900 ft
Mosque
Masjid Al-Qurtubi
5100 ft
Masjid
5100 ft
rumah
5100 ft
Surau Jumaat Al Hikmah PPR Beringin
1.0
mi
Peh Clan Association
1.1
mi
Mosque
Masjid Al -Firdaus
1.1
mi
Surau Jumaat Al
1.1
mi
Batu 6
The Park @ Eco Sky
1.2
mi
Tesco Extra Selayang
1.8
mi
Mall
Kompleks Mutiara
1.3
mi
Parks
Metropolitan Batu Park
2.4
mi
Nearby
Mall
Sungai Mas Plaza
1800 ft
Mas Plaza Mall
1800 ft
Tanah perkuburan Islam
1800 ft
MBO
1800 ft
Mall
Brem Mall
1800 ft
Market
Pasar Tani Jalan Kuching
1800 ft
Mosque
Masjid Abu Hurairah
1800 ft
Restaurants
Norway Salmon Fish Head Noodle
900 ft
7
Restaurant Sin Teck Wah
4400 ft
33
Waynes Cafe & Bar
3700 ft
Pearl Point Mall 1.0.50 Ground Floor
Sushi Tie Japanese Restaurant
3700 ft
1shamelin Shopping Mall
Penang Road Famous Teochew Cendol
1400 ft
L1-43 & 44
Regal House Restaurant
3900 ft
Lot 491 &1519
Pong Kee Seafood Noodles
3200 ft
Batu 5
Restaurant Argyle
3300 ft
Jalan Batu Ambar Taman Kok Lian
Elsie Jo Cafe
1900 ft
B-1-10
Khunthai Restaurant
2200 ft
Jalan a Desa Aman Puri
Restoran Mexim Cheras
2700 ft
No. 7 & 9 Jalan a Taman Cheras Makmur
Reviews and Ratings
Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
5.8
Location
7.0
Service
6.0
Dining
6.2
Mia
United Kingdom,
March
2025
6.8/10
My stay at the Crystal Crown Hotel was a mixed bag. While I enjoyed the spacious room with a comfortable bed and the hotel's proximity to a mall, the experience was marred by subpar cleanliness and maintenance issues. The WiFi was almost non-existent in my room, and the breakfast offerings, although varied, left room for improvement in taste.
Rooms
6.0
My room was spacious and had a comfortable bed, but it was disappointing to find that the bathroom was not well-maintained, with visible stains in the bathtub. The lack of automatic door locking added to my concerns about security.
Service
8.0
The hospitality from the staff was commendable, and they were quick to address my issues, even though the overall friendliness varied. When I had a toilet problem before checking out, they handled it well.
Location
7.0
The location is decent, particularly if you're visiting the nearby Batu Caves, but it felt a bit too far from the city center and major attractions. However, I appreciated the convenient mall next door.
Dining
7.0
Breakfast had a good variety of items, including local cuisine like nasi lemak and mee goreng; however, some dishes lacked flavor and freshness.
Facilities
6.0
The hotel offered a range of facilities including room service and dry cleaning, but I found the equipment a bit old and the housekeeping could have been better.
Jordan
United Kingdom,
February
2025
7.2/10
I had a mixed experience at Crystal Crown Hotel Kuala Lumpur. On the positive side, I appreciated the ample free parking and the comfortable bed. However, the weak WiFi and cleanliness issues, like stained towels, really detracted from my stay.
Rooms
6.0
The Superior Twin Room I stayed in was quite spacious and comfortable, but the cleanliness left something to be desired, with furnishings that seemed old and dusty. Also, I noticed some issues with the bathtub cracks and mites in the sink.
Service
7.0
While the staff were friendly, I felt their presence during breakfast was a bit overwhelming. They seemed to be monitoring the guests too closely, which made me uncomfortable at times.
Location
8.0
The hotel's location is quite convenient, being next to a shopping center and not far from connecting highways. It allows you to avoid the heavy traffic typically found in the city center.
Dining
7.0
Dining at the hotel was nice as the breakfast spread offered a good variety, but some of the dishes were overly salty. I enjoyed having freshly prepared local cuisine delivered to my room, though.
Facilities
6.0
The facilities included room service and housekeeping, but I did notice an issue with the toilet flush in my room just before checkout.
Aaron
United Kingdom,
February
2025
5.8/10
My stay at Crystal Crown Hotel Kuala Lumpur was a mixed bag. While I appreciated the ample free parking and proximity to a small mall, the overall experience was marred by various issues like weak WiFi and stained towels. The facilities felt dated, and there were some annoyances that detracted from the comfort I expected.
Rooms
6.0
The Superior King Room was spacious and the bed comfy, but the lighting was very poor and the air conditioning was too cold, making it uncomfortable at times.
Service
5.0
The breakfast service was off-putting with staff hovering around, making me feel scrutinized. Additionally, there were issues at check-in regarding my reservation, which was frustrating.
Location
7.0
The location is convenient, being close to a shopping mall and highways, which made it easy to get around.
Dining
6.0
I enjoyed the breakfast spread, which had plenty of choices, but it seemed to come at an additional cost separate from my stay.
Facilities
5.0
The hotel offers decent facilities like room service and dry cleaning, but it felt outdated and lacking in some basic amenities.
Jacob
United Kingdom,
January
2025
6.8/10
I had a somewhat disappointing stay at Crystal Crown Hotel Kuala Lumpur. While the location was convenient, close to a small mall and easily avoidable traffic, the room left much to be desired. The cleanliness was lacking, with stained towels and dirty cups. However, I appreciated the spaciousness of the room and the ample free parking.
Rooms
6.0
The room was spacious, but old and dusty. I found some cracks in the bathtub, which was not great for comfort.
Service
5.0
The staff seemed overly present during breakfast, making me feel scrutinized. This was quite uncomfortable for me.
Location
7.0
It's in a good area for avoiding traffic, but not centrally located in the city. It's next to a shopping center, which is a plus.
Dining
6.0
The breakfast spread had good choices, but it felt too basic for the price. The roti prata station was exceptionally slow.
Facilities
5.0
The hotel had basic facilities like room service and housekeeping, but maintenance seemed to be an issue.
Thomas
United Kingdom,
November
2024
6.2/10
I had a mixed experience at Crystal Crown Hotel. While the ample free parking and the proximity to a small mall were definitely a plus, the cleanliness of the room and the service left much to be desired. The WiFi was incredibly weak in my room, and the bathrooms had noticeable issues that detracted from the stay.
Rooms
5.0
The superior king room was disappointing. it didn't match the online pictures, and the bathtub was dirty. I also had trouble with the lock, having to use a latch to secure it.
Service
5.0
The staff did their job but appeared quite unfriendly. there seemed to be a lack of attention at the reception during peak times.
Location
6.0
The hotel is located too far from the central city. although there are local delicacies and a shopping mall nearby, it felt more suited for business rather than leisure.
Dining
5.0
Breakfast was simple and lacked variety, especially for the price. there are limited dining options in-house, which was underwhelming.
Facilities
6.0
The hotel's services like room service and housekeeping were available but the overall upkeep was lacking. some equipment seemed quite old.
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