Crystal Crown Hotel Kuala Lumpur | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

No 3 Jalan Jambu Mawar Off Jalan Kepong, Kuala Lumpur, Malaysia

Crystal Crown Hotel Kuala Lumpur offers comfort and convenience with traditional gracious hospitality to business and leisure travelers. This 3-star family-friendly hotel features 200 cozy rooms and an extensive range of services. The hotel is within quick access to notable tourist spots and shopping venues.

Rooms & Amenities

Rooms at Crystal Crown Hotel Kuala Lumpur are tastefully decorated and equipped with amenities including free WiFi, flat-screen TVs, and air conditioning. Guests can choose from Superior Rooms with twin or king-sized beds and Deluxe Rooms featuring one king-sized bed. Each room offers city views and a private bathroom.

Dining Options

Dining options include Crown Café Coffee House, serving a variety of local and continental cuisine in a comfortable setting. The hotel also offers 24-hour room service, providing a range of hot dishes and snacks. Guests can indulge in Malaysia Hawkers Buffet Hi-Tea every Friday evening.

Business & Leisure

Crystal Crown Hotel Kuala Lumpur features facilities for business travelers, including meeting rooms that accommodate up to 290 guests. The hotel provides secretarial support and high-speed internet access for corporate needs. For leisure, guests can unwind with spa services or enjoy live entertainment at the Double Two Pub.

Location & Transportation

Transportation options include bus and KTM commuter services, facilitating easy travel around the city. Crystal Crown Hotel Kuala Lumpur is situated close to several shopping malls, such as Sungei Wang Plaza and Pavilion Mall, which are located 8 km away. Notable landmarks like the Petronas Twin Towers are 7 km from the hotel.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

280 sq. feet

Bed options:

2 Single beds

City view

Bathtub

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

410 sq. feet

Bed options:

1 King-size bed

City view

Bathtub

Air conditioning

room details

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Ruby Twin Newly Renovated

Max:

2 persons

280 sq. feet

Bed options:

2 Single beds

City view

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 4.7 mi

Airports

Sultan Abdul Aziz Shah (SZB) 15.8 mi

Kuala Lumpur International (KUL) 44.2 mi

Train

Ampang Park Station 4.7 mi

Old Kuala Lumpur Railway Station 4.8 mi

Underground

Semantan 3.7 mi

Pusat Bandar Damansara 4.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Vegetarian Options

“I was pleasantly surprised by the vegetarian food offered at the hotel. It was some of the best I've ever had, with dishes made mostly from raw vegetables and not overly oily. If you're considering good vegetarian food, this hotel is a must-visit!” view full review

Comfortable and Clean Rooms

“I found the room to be clean and well-kept during my stay. It was equipped with essential amenities like a bar fridge, hair dryer, and a kettle for making coffee and tea. The bed was comfortable, allowing for a restful night’s sleep.” view full review

Ample Entertainment Options Nearby

“The hotel is conveniently located next to Brem Mall, which offers great entertainment options like a cinema, bowling alley, and various eateries. It’s perfect for guests looking to unwind after a busy day.” view full review

Well-Equipped Bathrooms

“The bathroom in my room was equipped with a bathtub, which was a lovely addition after a long day. The water pressure of the shower was strong and the heater worked effectively, providing a soothing experience.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers

Guest Parking

Dryer

Services

Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Night club
Entertainment
Spa & wellness centre
Sauna
Massage

Room features

Air conditioning

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

No 3 Jalan Jambu Mawar Off Jalan Kepong, Kuala Lumpur, Malaysia

Map view

No 3 Jalan Jambu Mawar Off Jalan Kepong, Kuala Lumpur, Malaysia

City landmarks

Kuala LumpurMalaysia

Dataran Merdeka

4.2 mi

Park

Sentul Park

1.2 mi

Nine Emperors Temple

2900 ft

Taman Wahyu Night Market

3000 ft

Surau Al-Islah

3300 ft

Sri Maha Mariamman Temple

3800 ft

Surau Al Ikhlas Kg Medan Wira Utama

4000 ft

Golden Mountain Temple

4000 ft

Surau Annur Taman Mastiara

4500 ft

Event hall

Malaysia International Trade and Exhibition Center

1.7 mi

Kuil Sri Madurai Veeran

4800 ft

Mosque

Surau Jumaat Al-Hikmah

4900 ft

Mosque

Masjid Al-Qurtubi

5100 ft

Masjid

5100 ft

rumah

5100 ft

Surau Jumaat Al Hikmah PPR Beringin

1.0 mi

Peh Clan Association

1.1 mi

Mosque

Masjid Al -Firdaus

1.1 mi

Surau Jumaat Al

1.1 mi

Batu 6

The Park @ Eco Sky

1.2 mi

Tesco Extra Selayang

1.8 mi

Mall

Kompleks Mutiara

1.3 mi

Park

Metropolitan Batu Park

2.4 mi

Nearby

Mall

Sungai Mas Plaza

1800 ft

Mas Plaza Mall

1800 ft

Tanah perkuburan Islam

1800 ft

MBO

1800 ft

Mall

Brem Mall

1800 ft

Market

Pasar Tani Jalan Kuching

1800 ft

Mosque

Masjid Abu Hurairah

1800 ft

Restaurants

Norway Salmon Fish Head Noodle

900 ft

Restaurant Sin Teck Wah

4400 ft

Waynes Cafe & Bar

3700 ft

Pearl Point Mall 1.0.50 Ground Floor

Sushi Tie Japanese Restaurant

3700 ft

1shamelin Shopping Mall

Penang Road Famous Teochew Cendol

1400 ft

L1-43 & 44

Regal House Restaurant

3900 ft

Lot 491 &1519

Pong Kee Seafood Noodles

3200 ft

Batu 5

Restaurant Argyle

3300 ft

Jalan Batu Ambar Taman Kok Lian

Elsie Jo Cafe

1900 ft

B-1-10

Khunthai Restaurant

2200 ft

Jalan a Desa Aman Puri

Restoran Mexim Cheras

2700 ft

No. 7 & 9 Jalan a Taman Cheras Makmur

Reviews and Ratings

Reviews from guests about their experience.

86%

loved their spa retreat and can’t wait to return.

8.6/10

Great

Rooms

5.8

Location

7.0

Service

6.0

Dining

6.2

Mia

United Kingdom, March 2025

6.8/10

My stay at the Crystal Crown Hotel was a mixed bag. While I enjoyed the spacious room with a comfortable bed and the hotel's proximity to a mall, the experience was marred by subpar cleanliness and maintenance issues. The WiFi was almost non-existent in my room, and the breakfast offerings, although varied, left room for improvement in taste.

Rooms

6.0

My room was spacious and had a comfortable bed, but it was disappointing to find that the bathroom was not well-maintained, with visible stains in the bathtub. The lack of automatic door locking added to my concerns about security.

Service

8.0

The hospitality from the staff was commendable, and they were quick to address my issues, even though the overall friendliness varied. When I had a toilet problem before checking out, they handled it well.

Location

7.0

The location is decent, particularly if you're visiting the nearby Batu Caves, but it felt a bit too far from the city center and major attractions. However, I appreciated the convenient mall next door.

Dining

7.0

Breakfast had a good variety of items, including local cuisine like nasi lemak and mee goreng; however, some dishes lacked flavor and freshness.

Facilities

6.0

The hotel offered a range of facilities including room service and dry cleaning, but I found the equipment a bit old and the housekeeping could have been better.

Jordan

United Kingdom, February 2025

7.2/10

I had a mixed experience at Crystal Crown Hotel Kuala Lumpur. On the positive side, I appreciated the ample free parking and the comfortable bed. However, the weak WiFi and cleanliness issues, like stained towels, really detracted from my stay.

Rooms

6.0

The Superior Twin Room I stayed in was quite spacious and comfortable, but the cleanliness left something to be desired, with furnishings that seemed old and dusty. Also, I noticed some issues with the bathtub cracks and mites in the sink.

Service

7.0

While the staff were friendly, I felt their presence during breakfast was a bit overwhelming. They seemed to be monitoring the guests too closely, which made me uncomfortable at times.

Location

8.0

The hotel's location is quite convenient, being next to a shopping center and not far from connecting highways. It allows you to avoid the heavy traffic typically found in the city center.

Dining

7.0

Dining at the hotel was nice as the breakfast spread offered a good variety, but some of the dishes were overly salty. I enjoyed having freshly prepared local cuisine delivered to my room, though.

Facilities

6.0

The facilities included room service and housekeeping, but I did notice an issue with the toilet flush in my room just before checkout.

Aaron

United Kingdom, February 2025

5.8/10

My stay at Crystal Crown Hotel Kuala Lumpur was a mixed bag. While I appreciated the ample free parking and proximity to a small mall, the overall experience was marred by various issues like weak WiFi and stained towels. The facilities felt dated, and there were some annoyances that detracted from the comfort I expected.

Rooms

6.0

The Superior King Room was spacious and the bed comfy, but the lighting was very poor and the air conditioning was too cold, making it uncomfortable at times.

Service

5.0

The breakfast service was off-putting with staff hovering around, making me feel scrutinized. Additionally, there were issues at check-in regarding my reservation, which was frustrating.

Location

7.0

The location is convenient, being close to a shopping mall and highways, which made it easy to get around.

Dining

6.0

I enjoyed the breakfast spread, which had plenty of choices, but it seemed to come at an additional cost separate from my stay.

Facilities

5.0

The hotel offers decent facilities like room service and dry cleaning, but it felt outdated and lacking in some basic amenities.

Jacob

United Kingdom, January 2025

6.8/10

I had a somewhat disappointing stay at Crystal Crown Hotel Kuala Lumpur. While the location was convenient, close to a small mall and easily avoidable traffic, the room left much to be desired. The cleanliness was lacking, with stained towels and dirty cups. However, I appreciated the spaciousness of the room and the ample free parking.

Rooms

6.0

The room was spacious, but old and dusty. I found some cracks in the bathtub, which was not great for comfort.

Service

5.0

The staff seemed overly present during breakfast, making me feel scrutinized. This was quite uncomfortable for me.

Location

7.0

It's in a good area for avoiding traffic, but not centrally located in the city. It's next to a shopping center, which is a plus.

Dining

6.0

The breakfast spread had good choices, but it felt too basic for the price. The roti prata station was exceptionally slow.

Facilities

5.0

The hotel had basic facilities like room service and housekeeping, but maintenance seemed to be an issue.

Thomas

United Kingdom, November 2024

6.2/10

I had a mixed experience at Crystal Crown Hotel. While the ample free parking and the proximity to a small mall were definitely a plus, the cleanliness of the room and the service left much to be desired. The WiFi was incredibly weak in my room, and the bathrooms had noticeable issues that detracted from the stay.

Rooms

5.0

The superior king room was disappointing. it didn't match the online pictures, and the bathtub was dirty. I also had trouble with the lock, having to use a latch to secure it.

Service

5.0

The staff did their job but appeared quite unfriendly. there seemed to be a lack of attention at the reception during peak times.

Location

6.0

The hotel is located too far from the central city. although there are local delicacies and a shopping mall nearby, it felt more suited for business rather than leisure.

Dining

5.0

Breakfast was simple and lacked variety, especially for the price. there are limited dining options in-house, which was underwhelming.

Facilities

6.0

The hotel's services like room service and housekeeping were available but the overall upkeep was lacking. some equipment seemed quite old.

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Crystal Crown Hotel Kuala Lumpur, Kuala Lumpur

About the Hotel

Rooms & Amenities

Dining Options

Business & Leisure

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Location

Reviews and Ratings